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Customer details: -
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Name
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*
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Company
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Mobile number
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*
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Email
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Country
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*
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City
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*
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RAID Storage details: -
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Brand of the Server/ Storage unit
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Other
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Model
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Storage type
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Type of RAID used
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Number of drives
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Interface
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Capacity per drive
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File System used
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Present status: -
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Have you noticed the status of RAID volume in RAID configuration?
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Are you looking for deleted data?
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Have you noted/ marked the order of these drives in the Array/ Enclosure?
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Did anyone remove/ replace any drive from the RAID array?
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Reported problem
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Description of "Other" problems
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Have you or anyone else tried to recover data from this unit?
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If Yes, please explain
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About Data: -
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What kind of files are you trying to recover? (e.g. Database files, User files like
.doc, xls etc)
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Would you like to share any other information with us, that might be helpful for
us in the recovery process?
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