Encrypted SSD — Government Department, Dubai
The Situation
A government workstation SSD failed following a firmware update that was interrupted by a power cut. The drive was BitLocker-encrypted and became unresponsive after the failed update.
The Challenge
The firmware corruption had rendered the drive's translation layer inaccessible, preventing any standard recovery approach. The encryption added a further layer of complexity, requiring the client to provide the BitLocker recovery key before any decryption could be attempted.
Our Approach
Our engineers used direct NAND flash access techniques to bypass the failed controller and read the raw flash memory chips. The raw data was reconstructed into a logical image, and the BitLocker volume was decrypted using the client-supplied recovery key.
The Outcome
Full recovery of all encrypted data. The client's critical operational documents and database files were fully intact.
Facing a data loss situation?
Contact MORE Datarecovery LLC for a free, no-obligation diagnosis. Our engineers are available Monday to Saturday, with 24/7 emergency support.